PRIVACY POLICY

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Effective Date: 17/03/2025

Kyba.ai, a trading name of Kybacor Ltd, is committed to protecting your privacy and ensuring compliance with the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and other applicable data protection laws. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website www.kyba.ai or use our services.

By using our website, you consent to the practices outlined in this policy.

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1. WHO WE ARE

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Kyba.ai (Kybacor Ltd)
Registered Address: Icentrum, Innovation Birmingham, Holt Street, Birmingham, England, B7 4BP
Company Registration Number: [Insert Company Number]
Data Protection Contact: [Insert Contact Email]

We are the data controller for the purposes of UK GDPR and responsible for ensuring the security and lawful processing of your personal data.

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2. WHAT DATA WE COLLECT

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We may collect and process the following types of personal data:

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A. Information You Provide to Us

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• Contact Information – Name, email address, phone number, and company details.
• Account Information – Login credentials and user preferences.
• Payment Information – If you purchase services, we collect billing details (processed securely through third-party payment providers).
• Communications – Any emails, messages, or customer support inquiries.

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B. Information We Collect Automatically

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• Usage Data – IP address, browser type, pages visited, time spent on the website, and referring URLs.
• Cookies & Tracking Technologies – We use cookies to enhance user experience and analyze site traffic (see our [Cookie Policy] for details).

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C. Information from Third Parties

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• Analytics Providers – We use services like Google Analytics to understand website traffic and user behavior.
• Marketing & Advertising Partners – If you interact with our advertisements, we may collect limited engagement data.

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3. HOW WE USE YOUR DATA

We process personal data for the following purposes:

1. Providing Services – To deliver our products, services, and website functionality.
2. Customer Support – To respond to inquiries, provide technical assistance, and resolve issues.
3. Marketing & Communications – To send promotional content (only if you opt-in).
4. Legal Compliance – To comply with GDPR, regulatory obligations, and prevent fraud.
5. Analytics & Improvement – To analyze usage trends and enhance our services.

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4. LEGAL BASIS FOR PROCESSING DATA

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Under GDPR, we rely on the following legal bases for processing personal data:

• Performance of a Contract – When processing is necessary to provide services you request.
• Legitimate Interest – For improving services, fraud prevention, and analytics (balanced with your rights).
• Consent – For marketing communications (which you can withdraw at any time).
• Legal Obligation – When required to comply with legal or regulatory duties.

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5. HOW WE SHARE YOUR DATA

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We do not sell personal data. However, we may share your data with:

• Service Providers – Third-party vendors who assist with hosting, analytics, payments, or security (under strict data protection agreements).
• Legal Authorities – If required by law or to protect our rights.
• Business Transfers – If Kyba.ai undergoes a merger, acquisition, or asset sale.

All third parties are contractually obligated to process your data securely and only for the intended purpose.

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6. DATA RETENTION

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We retain personal data only for as long as necessary for:

• Service delivery and customer support.
• Legal compliance and dispute resolution.
• Security and fraud prevention.

Once no longer needed, we securely delete, anonymize, or archive your data.

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7. YOUR RIGHTS UNDER GDPR

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As a data subject, you have the following rights under GDPR:

1. Right to Access – Request a copy of your personal data.
2. Right to Rectification – Correct inaccurate or incomplete data.
3. Right to Erasure ("Right to Be Forgotten") – Request deletion of your data.
4. Right to Restriction of Processing – Limit how we process your data.
5. Right to Data Portability – Receive your data in a structured, commonly used format.
6. Right to Object – Object to data processing based on legitimate interests.
7. Right to Withdraw Consent – Opt out of marketing communications at any time.
8. Right to Lodge a Complaint – With the UK Information Commissioner’s Office (ICO) if you believe your rights are violated.

To exercise your rights, contact us at hello@kyba.ai

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8. DATA SECURITY MEASURES

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We take appropriate technical and organizational measures to protect your personal data from:

• Unauthorized access
• Data breaches
• Loss or destruction

Security practices include:

• SSL encryption for data transmission.
• Restricted access to authorized personnel only.
• Regular security audits and compliance checks.

Despite our safeguards, no online system is 100% secure. If a data breach occurs, we will notify affected users and regulatory authorities as required by law.

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9. INTERNATIONAL DATA TRANSFERS

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If personal data is transferred outside the UK/EU, we ensure adequate safeguards are in place:

• UK/EU Standard Contractual Clauses (SCCs) for third-party services.
• Data protection agreements to ensure compliance.

By using our services, you consent to these transfers where necessary.

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10. COOKIES & TRACKING TECHNOLOGIES

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Our Website uses cookies and tracking technologies to improve functionality and analyze traffic.

• Essential Cookies – Required for core functionality.
• Performance Cookies – For analytics and user experience improvements.
• Marketing Cookies – For personalized advertising (only if consented).

You can manage cookie preferences via your browser settings or our [Cookie Policy].

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11. THIRD-PARTY LINKS

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Our Website may link to third-party websites, which operate independently.

• We are not responsible for their privacy policies or security.
• We encourage users to review third-party privacy policies before sharing data.

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12. CHILDREN'S PRIVACY

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Our services are not intended for individuals under 18 without parental consent.

• We do not knowingly collect personal data from minors.
• If we discover such data, we will delete it immediately.

If you believe a minor has provided us with data, contact us at hello@kyba.ai

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13. CHANGES TO THIS PRIVACY POLICY

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We may update this policy periodically. Any changes will be:

• Posted on this page with an updated “Effective Date.”
• Communicated via email if significant changes impact your rights.

Continued use of our Website after updates implies acceptance of the revised policy.

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14. CONTACT US

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For privacy inquiries, data access requests, or complaints, contact:

📍 Kyba.ai (Kybacor Ltd)
📍 Address: iCentrum, Innovation Birmingham, Holt Street, Birmingham, England, B7 4BP
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📧 Email: hello@kyba.ai
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If you are unsatisfied with our response, you can lodge a complaint with the UK Information Commissioner's Office (ICO) at www.ico.org.uk.

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